Client Training & Community Manager

Jobgether

21h • Remote

About The Position

This role focuses on designing and delivering high-impact training and community experiences for enterprise clients, supporting adoption, engagement, and long-term value across employee populations. You will lead virtual and in-person facilitation, develop scalable learning programs, and manage community initiatives that strengthen client relationships. The position blends hands-on delivery with content development, instructional design, and cross-functional collaboration, working closely with Client Success, Product, and leadership teams. The environment is dynamic, mission-driven, and client-focused, requiring adaptability, creativity, and strong interpersonal skills. Your work will directly influence client engagement, user adoption, and program success, while shaping long-term strategies for training and community programs.

Requirements

• 5+ years of experience designing and delivering learning, training, or engagement experiences for enterprise audiences.
• Strong facilitation and public speaking skills in both virtual and in-person settings, creating safe and engaging learning environments.
• Experience in instructional design, content development, and community program management.
• Ability to collaborate with external stakeholders, including HR, Learning, or Wellness teams.
• Proactive, results-oriented mindset with strong organizational, problem-solving, and project management skills.
• Commitment to promoting workplace well-being and mental health, with the ability to communicate this purpose authentically.
• Willingness to travel domestically or internationally and work occasional early morning or late evening sessions as required.
• Familiarity with LMS platforms, community forums, webinar tools, and collaboration systems is preferred.

Responsibilities

• Design, deliver, and facilitate engaging virtual and in-person training programs for enterprise clients, driving adoption and employee engagement.
• Develop and manage community programs, including forums, meetups, events, and ongoing engagement initiatives.
• Serve as a consultative partner to clients, advising on engagement strategies and recommending relevant training or community experiences.
• Collaborate with Client Success, leadership, and cross-functional teams to ensure alignment on strategic initiatives and client deliverables.
• Create and update training content and engagement products based on client feedback, business needs, and best practices.
• Support internal enablement by training facilitator networks and contributing to team-wide learning initiatives.
• Manage logistics and coordination for high-impact events, client launches, and strategic programs.

Benefits

• Competitive base salary with equity options.
• Comprehensive healthcare coverage, including medical, dental, and vision.
• Generous parental leave and flexible PTO policies.
• Monthly wellness stipends and professional development allowances.
• Remote work flexibility with alignment to Eastern Time Zone.
• Opportunities to influence client engagement strategies and scale training and community programs.
• A mission-driven, collaborative, and inclusive work environment that values diversity, equity, and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed