Client Success Executive

WellSky•Overland Park, KS

2d•Onsite

About The Position

The Client Success Executive is responsible for representing WellSky at key executive levels within client leadership in order to develop partnerships that create strong alignment and maximize the value of WellSky solutions. The scope of this job includes working across functions and business units to understand the breadth of individual client's end markets and maximize WellSky's value while achieving client objectives. This position is for our WellSky PACF team and will be based at WellSky’s World Headquarters in Overland Park, KS. We invite you to apply today and join us in shaping the future of healthcare!

Requirements

Bachelor’s degree or equivalent work experience
At least 8-12 years of relevant work experience
Willing to travel up to 30% based on business needs
Willing to work additional or irregular hours as needed
Must work in accordance with applicable security policies and procedures to safeguard company and client information
Must be able to sit and view a computer screen for extended periods of time

Nice To Haves

Healthcare industry knowledge

Responsibilities

Manage key client relationships and advocate for client outcomes across solutions and services to achieve client goals.
Develop deep relationships with clients and key personnel to drive growth, improve client redeemability, client retention, and increase WellSky advocacy across the client base.
Be the single point of contact for key stakeholders throughout the lifecycle of the partnership and leverage operational data to identify opportunities for improvement.
Drive client business reviews on a regular cadence that net clear goals and milestones with the intention of developing and measuring success metrics and ROI.
Understand the breadth of end markets, business units, and solutions to drive WellSky's vision and maximize client alignment and value.
Performs other job duties as assigned.