Client Solutions Consultant

Fiserv, Inc. • Berkeley Heights, NJ

43d

About The Position

A successful Client Solutions Consultant at Fiserv provides enterprise-level sales consultation to help clients realize value from integrated payments and financial technology solutions. You will collaborate with sales, product, and engineering teams to influence the enterprise innovation roadmap and ensure technical designs align to client outcomes and delivery capabilities. The role focuses on driving client success through solution design, technical leadership in pre-sales, and a smooth handoff to implementation teams.

Requirements

• 8+ years of experience in enterprise payments solution architecture and integration, including card and ACH implementations and ISO 20022 migrations.
• 8+ years of experience designing and implementing RESTful API integrations, OAuth/SAML identity flows, and middleware (e.g., MuleSoft, Dell Boomi).
• 6+ years of experience with cloud and SaaS platform deployments (AWS, Azure, or GCP) in production environments.
• 6+ years of experience working with CRM and sales platforms (Salesforce Sales Cloud, Service Cloud) to support pipeline management and opportunity handoff.
• 6+ years of experience producing technical RFI/RFP responses, solution demonstrations, and implementation plans for enterprise clients.
• 6+ years of equivalent combination of educational background, related experience, and/or military experience.

Nice To Haves

• Bachelor's degree in business, computer science, information systems, finance, or related field (or equivalent experience).
• Experience with payments processors, acquiring/issuing platforms, or gateway integrations (e.g., Fiserv solutions, Worldpay, First Data).
• Familiarity with data formats and standards such as ISO 20022 and NACHA file formats.
• Proven experience managing executive-level technical presentations and stakeholder communications.
• Prior involvement in product roadmap planning or voice-of-customer programs.

Responsibilities

• Partner with sales teams to support achievement of revenue targets while adhering to cost-of-sales objectives.
• Develop value-based proposals and technical architectures, documenting solution designs, implementation phases, and work streams.
• Facilitate technical discovery and validation meetings with clients and internal teams to confirm requirements and ensure a clear transition to delivery teams.
• Lead technical responses for RFI/RFP submissions, including prospect qualification, discovery, solution demonstrations, and detailed design proposals.
• Provide market and client feedback to Product Management and Technology to inform product improvements and roadmap priorities.
• Promote upsell and expansion opportunities within existing accounts and ensure customer success with deployed solutions.
• Maintain current knowledge of product roadmaps and effectively communicate capabilities and future plans to prospects and clients.

Benefits

• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers' extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Medical, dental, vision, life, and disability insurance options available day one
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave
• Medical, Vision and Dental Benefits
• Comprehensive benefit plans to suit your unique needs
• Fuel Your Life Wellness Program
• Resources to elevate your well-being
• 401k, Employee Stock Purchase Plans and Incentives & Bonuses
• When Fiserv performs well, so does your financial health
• Employee Resource Groups
• Celebrating inclusion in the workplace
• Paid Time Away
• Providing the time off to manage personal needs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Number of Employees: 5,001-10,000 employees