Client Services Representative
About The Position
Premier Pediatric Therapy is currently seeking a Client Services Team Representative to join our team. This position requires the ability to work under minimal supervision and in a very fast-paced environment. The perfect candidate will need to have excellent time management skills and experience working remotely. Schedule: Monday-Friday, rotating schedule. Client Services Representative Pay: $17.00 per hour Bilingual preferred Premier Pediatric Therapy offers its employees a generous employee benefits package including: BCBS Medical Insurance, Dental, Vision insurance, Aflac, 401K plan, 8-day paid holiday, PTO, and much more. All benefits offered are subject to eligibility requirements, terms, and provisions outlined in the respective policies and plan documents, which you may request from Human Resources.
Requirements
- Customer service attitude
- Excellent communication and organizational skills
- Working in a fast-paced environment
- 1 years of medical office experience
Nice To Haves
- Bilingual preferred
Responsibilities
- Answer phone calls and e-mails, greet patients and prospective patients, and remind them of upcoming appointments
- Schedule patients with clinical staff in a timely manner.
- Communicate with patient families, service coordinators, and referral sources.
- Follow up with MD offices and Insurance companies to confirm receipt of faxes and for authorization status.
- Demonstrate customer service excellence in every encounter and provide a high level of compassionate customer service.
Benefits
- BCBS Medical Insurance
- Dental
- Vision insurance
- Aflac
- 401K plan
- 8-day paid holiday
- PTO
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
