Client Services Representative

Cooper University Hospital•Cape May Court House, NJ

8d•$17 - $24

About The Position

Responsible for daily management of orders for all client support services to include the reconciliation of the daily client collection list. Coordinates with phlebotomist proper and complete forms necessary for off-campus/client activities. Communicates with and assists with all physician/ patient/client needs. Processes requisitions and scripts, order entry/specimen submission, courier services, technical inquires, and the dispatching of phlebotomists both on and off campus. General duties to include confidential patient information, report filing, logging, faxing, telephones and light typing.

Requirements

Previous computer experience preferred
Good communication and customer services skills
Experience with LOS client support services, Epic, Sunquest, LIS and COPIA System user activity
Pleasant and professional attitude, including well developed interpersonal skills
Ability to make progress on multiple assignments under time constraints
High school graduate or GED

Responsibilities

daily management of orders for all client support services
reconciliation of the daily client collection list
Coordinates with phlebotomist proper and complete forms necessary for off-campus/client activities
Communicates with and assists with all physician/ patient/client needs
Processes requisitions and scripts, order entry/specimen submission, courier services, technical inquires, and the dispatching of phlebotomists both on and off campus
General duties to include confidential patient information, report filing, logging, faxing, telephones and light typing

Benefits

competitive rates and compensation programs
health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount)
attractive working conditions
professional development

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