Client Services Representative

UL Solutions•Brea, CA

1d•$40,000 - $52,000

About The Position

Working with customers and assigned engineers, coordinate and schedule on site engineering evaluations to help regulatory authorities determine the compliance of a product, leading to “approval” of the installation. If you have: Ability to work with a sense of urgency Excellent customer service skills Excellent written and verbal communication skills Strong knowledge of Computer tools & software (Flex, Sales Force, Notes) Strong organizational skills Ability to project manage a large workload Ability to multitask Team Player We would like to hear from you! Join our Energy and Industrial Automation Field Evaluation Team and make a difference! #LI-MB1 Responsibilities Communicates with clients, as directed. Schedules and assigns work for a field-based team of engineers. Uses system software for document management, correspondence, and file management. Coordinate and compile client deliverables Manage updates and dissemination of client documents, processes and related information in accordance with established governance and quality control principles Perform data and submission monitoring, tracking, scheduling, analysis etc. as requested by management Perform administrative maintenance and portal management for a variety of UL systems and databases as needed Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices Provides support to team members and assists with larger initiatives Adheres to project and program governance (controls) Helps to manage stakeholders’ communication Performs other duties as directed Qualifications Ability to work with a sense of urgency Excellent communication skills Knowledge of computer tools & software (Flex, Sales Force, Notes) Strong organizational skills Strong project management Skills Ability to manage a large workload Four years’ related work experience What we offer: Total Rewards : We understand compensation is an important factor as you consider the next step in your career . The estimated salary range for this position is $40000 to $52000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 5% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).

Requirements

Ability to work with a sense of urgency
Excellent communication skills
Knowledge of computer tools & software (Flex, Sales Force, Notes)
Strong organizational skills
Strong project management Skills
Ability to manage a large workload
Four years’ related work experience

Responsibilities

Communicates with clients, as directed.
Schedules and assigns work for a field-based team of engineers.
Uses system software for document management, correspondence, and file management.
Coordinate and compile client deliverables
Manage updates and dissemination of client documents, processes and related information in accordance with established governance and quality control principles
Perform data and submission monitoring, tracking, scheduling, analysis etc. as requested by management
Perform administrative maintenance and portal management for a variety of UL systems and databases as needed
Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices
Provides support to team members and assists with larger initiatives
Adheres to project and program governance (controls)
Helps to manage stakeholders’ communication
Performs other duties as directed