Client Services & Office Coordinator

Baisch Engineering • Kaukauna, WI

3d

About The Position

Are you looking for a career and not just another job? Do you enjoy working both independently and in a team environment? And are you a strong verbal and written communicator who can interact well with clients, guests, and team members? We are looking for a top-notch team player who loves being the friendly face and helpful voice of our office. This role goes beyond greeting guests and answering phones — it’s about creating a welcoming, professional experience for everyone who walks through our doors. We’re seeking someone who is detail-oriented, organized, comfortable with computers and typing, and who understands the importance of confidentiality. The ideal candidate is self-motivated, enjoys taking on new challenges, and brings a positive, problem-solving mindset while juggling changing priorities with ease. If this sounds like you, we’d be excited to meet you!
This role serves as the central hub of Baisch Engineering, acting as a go-to resource for employees across all teams. The individual in this position is often the first point of contact and plays a key role in keeping daily operations running smoothly. We are seeking someone who is reliable, eager to learn, and brings a positive, can-do attitude to everything they take on. A successful candidate is proactive, adaptable, and genuinely enjoys supporting others and helping the organization succeed. The Client Services & Office Coordinator will have support from our Support team and resources available to help them grow into this exciting role at Baisch Engineering!

Requirements

• Detail-oriented
• Organized
• Comfortable with computers and typing
• Understands the importance of confidentiality
• Self-motivated
• Enjoys taking on new challenges
• Positive, problem-solving mindset
• Juggling changing priorities with ease
• Reliable
• Eager to learn
• Positive, can-do attitude
• Proactive
• Adaptable
• Genuinely enjoys supporting others and helping the organization succeed

Responsibilities

• Answering and directing incoming phone calls
• Updating company documents and forms
• Accurately enter and maintain information across multiple internal databases
• Coordinate conference room schedules and various internal and external office meetings
• Utilize Microsoft Word, Outlook, Access, Excel, Adobe, and Canva proficiently to support daily operations
• Communicating via phone and email with employees, clients, and other external contacts
• Operating the copier and other office equipment
• Filing company records
• Processing incoming and outgoing mail
• Maintain a tidy, welcoming front office and conference rooms, ensuring spaces are always client-ready
• Oversee day-to-day office operations, including coordination with building services and facilities needs
• Manage and maintain company inventory of office supplies
• Ensure compliance with engineering firm licensing requirements and related documentation
• Maintain and update the company’s business contacts database and contact lists
• Maintain the company sign-out log, serving as an internal reference for employee availability, work status, and locations
• Perform additional administrative and operational duties to assist and support the Support team and all other teams within the company

Benefits

• Competitive wages
• Generous 401k/profit sharing plan
• Flexible work environment
• Great benefits
• Medical plan option with no premium cost to our employees
• Paid time off
• Career at an industry-leading engineering firm
• Continuous learning to elevate your skills within a supportive, collaborative, and fun work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees