Client Services Manager

AO Globe Life•Baltimore, MD

2d•Remote

About The Position

AO Globe Life is growing and seeking qualified candidates who want more than just a paycheck. Whether you're starting fresh or making a career pivot, this opportunity offers remote flexibility, weekly pay, and a clear path for professional growth in a mission-driven, people-first organization. In this role, you will connect with individuals who have requested information about supplemental benefit programs. You will schedule virtual consultations and help clients understand the coverage options available to them. Warm leads are provided, so you can focus on supporting clients rather than searching for prospects.

Requirements

Strong communicators who are comfortable speaking with clients virtually
Self-motivated professionals who work well independently
Individuals who enjoy helping others and solving problems
Tech-comfortable candidates familiar with platforms such as Zoom and CRM systems
Individuals legally authorized to work in the United States
Access to a Windows-based laptop or desktop computer with reliable internet

Responsibilities

Connect with individuals who have expressed interest in learning about benefit programs
Schedule and conduct virtual benefit consultations with clients via Zoom
Match individuals and families with appropriate coverage options
Guide clients through the enrollment process with professionalism and clarity
Maintain accurate and compliant digital records
Participate in weekly team calls, training sessions, and performance coaching
Collaborate with teammates to share strategies and support team success