Client Services Manager
About The Position
The Client Services Manager at Ogury plays a key role in ensuring the day-to-day success of a defined portfolio of client accounts. This position combines strong client relationship management with hands-on campaign execution and performance oversight across Oguryâs advertising solutions. You will be responsible for delivering successful campaign outcomes, maintaining high levels of client satisfaction, and supporting retention, while working with a high degree of ownership and autonomy. The role partners closely with senior Client Services and commercial stakeholders to support more complex strategic initiatives and contribute to long-term client growth.
Requirements
- Experience in client services, account management, or campaign operations within digital media, adtech, or programmatic advertising
- Strong client communication skills, with the ability to build trust and manage multiple stakeholders
- A data-driven mindset and comfort analyzing performance metrics to drive optimization and insights
- Solid understanding of campaign setup, trafficking, and performance management across digital channels
- Ability to manage priorities independently while knowing when to escalate and collaborate
- A proactive, solutions-oriented approach with a desire to grow into a more strategic role
Responsibilities
- Act as the main point of contact for a portfolio of clients, building strong, trusted relationships
- Lead client onboarding, campaign launches, and ongoing account management
- Set up, manage, and optimize campaigns to deliver against agreed KPIs
- Monitor performance, pacing, and account health, proactively addressing risks and issues
- Collaborate with Sales, Product, Engineering, and internal teams to support growth and retention
- Deliver client training, insights, and clear reporting, including post-campaign analysis
- Identify opportunities for optimization, upsell, and expansion based on performance and client needs
Benefits
- A competitive compensation package
- Flexibility in working hours and location
- Comprehensive benefits coverage
- 401K plan with a company match
- Generous holiday and leave allowance, in addition to national holidays
- A strong focus on the well-being of our team members, with access to both physical and mental health resources
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
