Client Services Manager

Apex Leaders•Boise, ID

26d•$75,000 - $105,000•Hybrid

About The Position

Apex Leaders custom-recruits industry experts for our private equity firm clients. Through a bespoke process, we research, vet, and connect our clients with the most relevant, skilled advisors so that they can quickly and confidently navigate investment opportunities. If you are motivated, professional, and intellectually curious, we invite you to apply for our full-time Client Services Manager role! PLEASE NOTE: This is a proactive posting. We are vetting top talent now for anticipated hires in the coming 3-6 months. We are open to this position being based at our headquarters in Boise, ID and can split time working in the office and working remotely, or can be based remotely out of one of the following states: Illinois, Wisconsin, Michigan, Ohio, New York, New Jersey, Texas, Florida, or Nebraska . The Client Services Manager will report directly to the Director of Client Services and be a member of our Operations team. Apex Leaders is an equal-opportunity employer, and we welcome applicants from all backgrounds. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you’re a passionate team player who wants to have an impact on a diverse and dynamic team, we’d love to hear from you! At Apex Leaders, you are surrounded by collaborative, tenacious teammates who push each other to overcome obstacles, test the status quo, and achieve success every single day. We hire people who work hard and challenge themselves while also having fun along the way. Our team is dedicated to creating a working environment where employees can grow and thrive. And we pride ourselves on creating an atmosphere that embodies our core values of Win-Win-Win, Talk to Each Other, Make Change, Give a Damn, and Team First, Always. We’re being proactive. We anticipate needing a new Client Services Manager in the coming months as our client list expands. We’d rather meet you now and take our time getting to know you than scramble to hire someone in a panic later. This posting is for our “future hires” pipeline. If you need an immediate paycheck, the timing here might not work—but if you’re interested in a long-term fit and want to get the vetting out of the way now, we’d love to talk. The Client Services Manager is an integral part of the Operations team. The mission of this role is to match our private equity clients with precise-fit industry experts so they can quickly and confidently navigate investment opportunities. The Client Services Manager serves as the main project lead between Apex Leaders and our clients, managing the full project lifecycle from a consultative exploration of the project goals and objectives for the client to initial research to final introduction with industry leaders. In this role, a “project” is to support a client’s prospective deal or industry research by identifying and vetting the exact industry expertise they need. You are responsible for translating client objectives into specific advisor criteria, sourcing and interviewing high-level advisors to ensure a precise fit, and facilitating the introductions that drive our clients' investment decisions. In addition, this role works closely with various members of the team to support ongoing company initiatives that accelerate the growth of Apex Leaders. This includes proactively exploring and implementing AI-powered solutions to enhance our services and operations.

Requirements

Bachelor's degree from an accredited undergraduate institution or relevant equivalent experience required
Level I: 1-3 years’ experience in a professional client-facing role required
Level II: 4+ years’ experience in a professional client-facing role required
Success starting, executing, and closing different projects at the same time
Ability to work successfully independently and with a broader team
Strong organizational and time management skills
Strong work ethic with an ability to prioritize multiple projects or a heavy project load and other work
Consultative approach working with clients
Ability to communicate professionally and succinctly, both internally and externally, in verbal and written form
A knack for creative problem solving and critical thinking
Strong reasoning, judgment, and decision making skills
Outstanding project management skills and attention to detail
Ability to adapt to changing or new situations
Ability to quickly learn and master new computer systems and software

Nice To Haves

Experience in Mergers & Acquisitions (Private Equity) preferred
Experience in recruitment preferred
Previous qualitative or market research experience is a plus

Responsibilities

managing the full project lifecycle from a consultative exploration of the project goals and objectives for the client to initial research to final introduction with industry leaders
translating client objectives into specific advisor criteria
sourcing and interviewing high-level advisors to ensure a precise fit
facilitating the introductions that drive our clients' investment decisions
works closely with various members of the team to support ongoing company initiatives that accelerate the growth of Apex Leaders
proactively exploring and implementing AI-powered solutions to enhance our services and operations

Benefits

Competitive compensation: Level I: Annual salary of $75,000-$95,000 Level II: Annual salary of $90,000 - $105,000
Hybrid, in office, and remote working options
100% employer-paid premiums on medical and dental insurance for the employee
Voluntary life and pet insurance
Wellness reimbursement
401K with matching
Annual profit sharing program
Extensive Paid Time Off (PTO) – 24 days of PTO + 11 paid holidays
6-week paid sabbatical after 5 years of service
Paid parental leave
Monthly culture events
Volunteer initiatives
Salary ranges are reviewed periodically to ensure market competitiveness.
Pay range confirmed as market-accurate on 3/12/2026.