Client Services Manager

BAYADA Home Health Care • Marlborough, MA

23d • $50,000

About The Position

BAYADA Home Health Care is currently seeking a Client Services Manager in our Assistive Care State Programs Home Care office in Marlborough, MA. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Requirements

• Bachelor degree is required
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

Nice To Haves

• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position

Responsibilities

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Services Manager caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics

Benefits

• Base Salary: Starting at $50,000 / year depending on qualifications
• Bonus opportunity: Eligibility to earn weekly based on case load managing
• BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
• Paid Weekly
• Mon-Fri work hours
• AMAZING culture
• Strong employee values and recognition
• Small team at a local office
• Growth opportunities
• BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees