Client Services Intern, Hybrid

Drawbridge Partners•New York, NY

1d•Hybrid

About The Position

The Client Advisory team is a core group within Drawbridge, working to provide best-in-class service and support to our clients. As a Client Services Intern, you will be embedded within this team for an 11-week summer program, gaining hands-on exposure to client relationship management, risk advisory, and the day-to-day operations of a leading cybersecurity platform. The Client Services Intern will report to the Client Service Team Manager. Throughout the program, interns will be assigned a core team project that culminates in a formal presentation to Drawbridge leadership at the end of the summer. This experience is designed to provide meaningful exposure to Drawbridge’s cyber program, client engagement approach, and service delivery model – building a strong foundation for a future career in client services, cybersecurity, or financial services.

Requirements

Currently enrolled in a college or university degree program (Rising Junior, Senior, or Post-Graduate candidates preferred); majors in Finance, Business, Cybersecurity, or Information Technology are strongly encouraged to apply.
Strong written and verbal communication skills, with the ability to engage professionally with clients and internal stakeholders.
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
Strong attention to detail, sound judgment, and demonstrated ability to manage multiple priorities.
Ability to work both independently and collaboratively, with a proactive and curious approach to learning.
Interest in cybersecurity, financial services, or client advisory; no prior professional experience required.
Availability to work in New York City 3 days per week (hybrid) for the duration of the program (June 1 – August 14).

Nice To Haves

Familiarity with or curiosity about GRC, cybersecurity risk management, or financial services operations is a plus.
Previous internship, campus leadership, or customer-facing experience is a plus, but not required.
Prior internship or work experience in financial services, consulting, or a client-facing role

Responsibilities

Support the Client Services team in managing case intake, routing, and timely resolution of client inquiries.
Assist with validating intake forms, synthesizing client information, and coordinating with internal technical teams.
Collaborate with Client Service, Advisory, and Technical teams to support smooth case progression and client satisfaction.
Contribute to process optimization initiatives and support workflow review cycles.
Help maintain operational documentation, templates, and workflow guidelines used across the Client Services team.
Own a defined team project throughout the internship, presenting findings and recommendations to Drawbridge leadership at the end of the program.
Participate in team meetings, training sessions, and cross-functional initiatives to build your understanding of Drawbridge’s business and cybersecurity advisory services.