Client Services Associate - Home Health
About The Position
BAYADA Home Health Care is seeking a Client Services Associate for our Columbia, MD Home Health office. If you're motivated, people-focused, and eager to build a meaningful career in a growing field, this could be the perfect opportunity for you. At BAYADA, we believe our clients and their families deserve home health care delivered with compassion, excellence, and reliability. As a Client Services Associate, you'll gain hands-on experience in client coordination, recruitment, and caseload management—all while learning the foundational skills to advance into a Client Services Manager role.
Requirements
- Bachelor’s degree (health care or home care experience is a plus)
- Proven interpersonal and organizational skills
- Motivation to grow within the company
- Strong computer skills, especially with phone outreach, scheduling, and data entry
Nice To Haves
- health care or home care experience
Responsibilities
- Support the office manager in delivering and coordinating client care services
- Lead and support field staff while building lasting relationships with clients, referral sources, and community partners
- Take part in scheduling and staffing, ensuring timely care and excellent service
- Monitor key performance metrics such as caseload growth, gross margin, and staffing efficiency
Benefits
- Medical, dental, and vision coverage
- Paid holidays, vacation, and sick time
- Employer-paid life insurance
- 401(k) with company match
- Direct deposit and employee assistance program
- Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
