Client Services Assistant

Pillsbury Winthrop Shaw Pittman LLP • San Diego, CA

1d • $48,000 - $60,000

About The Position

Primary Responsibilities Primary responsibilities include greeting clients and visitors; visitor inquiries; answering and routing incoming calls on a multi-line telephone system; maintaining and scheduling conference rooms and event space; maintaining lobby and conferencing center; filing documents; verifying employee identification and issuing visitor passes; processing vendor invoices; assisting with catering; inputting time entries for timekeepers; updating office directory; assisting in planning of office events; and other assigned administrative/legal projects and tasks. Qualifications This position requires one to two years of customer/client service experience. Successful candidates will thrive in a fast-paced environment; possess excellent interpersonal and customer service skills; knowledge regarding operation of multi-line telephone systems and office equipment such as computers, printers, scanners, copiers, and video conferencing equipment; strong writing skills; and familiarity with Microsoft Office Suite. A professional appearance and polished demeanor are required as well as respect for confidentiality and discretion; attention to detail; positive attitude; patience in dealing with challenging visitors; and a high level of reliability and dependability. High school diploma required; college degree and/or paralegal certificate preferred. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the California Fair Chance Act. California Pay range for this role, with final offer amount dependent on skillset and experience, is $48,000 - $60,000. Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer. If you require an accommodation in order to apply for a position, please contact us at [email protected]. We set a high bar for client service and regularly ask clients how we can do better. Our responsiveness has placed us among the Top 25 Most Recommended Law Firms Among GCs for five years running in BTI’s benchmark survey of corporate counsel. This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators and application developers to more easily access and analyze data.

Requirements

• One to two years of customer/client service experience
• Thrive in a fast-paced environment
• Excellent interpersonal and customer service skills
• Knowledge regarding operation of multi-line telephone systems and office equipment such as computers, printers, scanners, copiers, and video conferencing equipment
• Strong writing skills
• Familiarity with Microsoft Office Suite
• A professional appearance and polished demeanor
• Respect for confidentiality and discretion
• Attention to detail
• Positive attitude
• Patience in dealing with challenging visitors
• A high level of reliability and dependability
• High school diploma required

Nice To Haves

• College degree
• Paralegal certificate

Responsibilities

• Greeting clients and visitors
• Visitor inquiries
• Answering and routing incoming calls on a multi-line telephone system
• Maintaining and scheduling conference rooms and event space
• Maintaining lobby and conferencing center
• Filing documents
• Verifying employee identification and issuing visitor passes
• Processing vendor invoices
• Assisting with catering
• Inputting time entries for timekeepers
• Updating office directory
• Assisting in planning of office events
• Other assigned administrative/legal projects and tasks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED