Remote Client Services Assistant

Blyss JourneysMadison, WI
1dRemote

About The Position

We're searching for a Remote Client Services Assistant to support customers by answering questions, organizing requests, and ensuring each interaction is handled with care and accuracy. This role is ideal for someone who enjoys helping people, staying organized, and working independently in a remote environment. No prior experience in this field is required. We provide training, resources, and ongoing support to help you succeed.

Requirements

  • Strong written and verbal communication skills
  • A reliable, organized, and detail-focused work style
  • Comfort working with online tools and systems
  • Ability to manage time and tasks independently
  • A friendly, professional, solution-oriented mindset

Responsibilities

  • Serve as a primary contact for customer questions and requests
  • Communicate clearly and professionally via email, phone, and messaging platforms
  • Assist with scheduling, updates, and special requests
  • Review client needs and help identify appropriate options
  • Maintain accurate records and track open items through completion
  • Follow up to ensure requests are resolved and clients feel supported

Benefits

  • 100% remote role
  • Flexible hours to fit your schedule
  • Supportive team and structured onboarding
  • Performance-based compensation
  • Opportunities for growth based on consistency and quality
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