About The Position

Provide high quality customer service that meets or exceeds the expectations of our clients while supporting the doctors and support staff.

Responsibilities

  • Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks and signing visitors and vendors in.
  • Oversee the clinic flow.
  • Manage and assist client in the euthanasia paperwork process.
  • Discuss payment choices with clients.
  • Process Daily Estimate Report (Out Window CSR).
  • Assist with daily administrative duties such as printing schedules, pulling charts, filing, emailing medical records, distribute daily mail and purging charts in system.
  • Maintain knowledge of extension numbers to reach employees throughout the network.
  • Assist in emergency situations by expediting calls to triage staff members.
  • May require mentoring or overseeing students from various educational programs.
  • Perform other job duties as assigned.
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