Client Service Representative

Kimball, Tirey & St. John LLP • San Diego, CA

2d • $21 - $24 • Hybrid

About The Position

We are an established real estate law firm with offices across California. Our San Diego office is looking for a Client Service Representative to join our fast-paced Collections team. If chosen as the successful candidate, you will be responsible for reviewing collections accounts for accuracy and completeness and processing a high-volume of documents relating to incoming collection files. There will be heavy contact with clients, verbally and in writing, to request documents and answer questions. About Us: With over 45 years in the California legal industry and six offices statewide, our firm was founded on a commitment to customer service that has flourished within our culture of inclusion and diversity. We believe in working hard for our clients each day and in taking care of our employees so they are empowered to do their very best work. It is our mission to provide the highest quality, cost-effective legal services to our clients.

Requirements

• 1+ year office administrative experience
• Excellent customer service, communication, and time management skills
• Minimum typing speed of 40 words per minute
• Knowledge of Microsoft Word, Outlook, and Excel
• High attention to detail and ability to multi-task
• Versatile computer skills

Nice To Haves

• Previous rental housing industry or property management experience

Responsibilities

• Communicate with clients via phone and email to obtain necessary information
• Review collection files for accuracy and completeness
• Enter appropriate notes regarding accounts into databases
• Organize reports, calculate invoices, and redact documents
• Perform other clerical and administrative duties as needed by the department
• Provide occasional backup receptionist coverage

Benefits

• medical
• dental
• vision
• life
• disability insurance
• 401(k)
• paid vacation
• sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees