Client Service Representative - Employee Health & Benefits (Entry Level)

Marsh & McLennan Companies, Inc. • Loveland, OH

41d • $34,650 - $64,575 • Hybrid

About The Position

As a Client Service Representative, you play a vital role in delivering exceptional service to our clients. You manage insurance programs, execute policy changes, update client information, facilitate collaboration, and work with the servicing team.

Requirements

• Excellent written and verbal communication skills to effectively service customers
• Familiarity with analyzing financial data
• Being a self-starter; a highly organized problem solver with good time management skills to meet deadlines
• Detail orientation and the ability to handle a wide variety of tasks
• Ability to work on a fast paced, high-energy team while maintaining a positive attitude
• High school diploma or equivalent is required

Nice To Haves

• BS/BA in Business, Insurance or related field
• Proficient in MS Office Suite (Word, Excel, Outlook)
• 1 year of experience working in the insurance industry
• Life & Health license preferred, or the ability to obtain upon hire

Responsibilities

• Manage insurance programs
• Execute policy changes
• Update client information
• Facilitate collaboration
• Work with the servicing team

Benefits

• Medical, dental, vision, 401K benefits and more
• The flexibility to work at home or an office, based on your discretion and schedule
• Start with 20 days of paid time off
• A paid day off to volunteer and company-organized volunteer events
• Up to $1,000 per year in matching charitable donations
• Up to $750 per year in wellness rewards
• All the nitro cold brew coffee and sparkling water you can drink
• A company-wide mentality that you can never appreciate your co-workers too much

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED