Client Service Representative - Employee Health & Benefits (Entry Level)
About The Position
Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment. As a Client Service Representative, you play a vital role in delivering exceptional service to our clients. You manage insurance programs, execute policy changes, update client information, facilitate collaboration, and work with the servicing team.
Requirements
- Excellent written and verbal communication skills to effectively service customers
- Familiarity with analyzing financial data
- Being a self-starter; a highly organized problem solver with good time management skills to meet deadlines
- Detail orientation and the ability to handle a wide variety of tasks
- Ability to work on a fast paced, high-energy team while maintaining a positive attitude
- High school diploma or equivalent is required
Nice To Haves
- BS/BA in Business, Insurance or related field
- Proficient in MS Office Suite (Word, Excel, Outlook)
- 1 year of experience working in the insurance industry
- Life & Health license preferred, or the ability to obtain upon hire
Responsibilities
- Manage insurance programs
- Execute policy changes
- Update client information
- Facilitate collaboration
- Work with the servicing team
Benefits
- Medical, dental, vision, 401K benefits and more
- The flexibility to work at home or an office, based on your discretion and schedule
- Start with 20 days of paid time off
- A paid day off to volunteer and company-organized volunteer events
- Up to $1,000 per year in matching charitable donations
- Up to $750 per year in wellness rewards
- All the nitro cold brew coffee and sparkling water you can drink
- A company-wide mentality that you can never appreciate your co-workers too much
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Insurance Carriers and Related Activities
Education Level
High school or GED
