Client Service Manager – Employee Health & Benefits

Marsh McLennan•Overland Park, KS

1d•Hybrid

About The Position

Client Service Manager – Employee Health & Benefits Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Service Manager at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). A day in the life. As our Client Service Manager on the Employee Health & Benefits team, you’ll provide leadership and supervision to the Employee Benefits client management team, ensuring the retention and development of quality colleagues. You will ensure client service standards, internal client management processes and reporting requirements are met in an accurate and timely manner. You will also execute departmental objectives in alignment with overall business strategies and objectives. Our future colleague. We’d love to meet you if your professional track record includes these skills: Bachelor’s degree or equivalent work experience. 7-9 years of group health & welfare plan industry experience and demonstrated relationship management skills. Experience leading and managing colleague teams. Resident State Life & Health Producer’s License. These additional qualifications are a plus, but not required to apply: Certified Employee Benefits Specialist designation. We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check out our website or flip through our recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAUMW #LI-Hybrid #MMAEHB Click here to return to the Marsh Careers Site Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Requirements

Bachelor’s degree or equivalent work experience.
7-9 years of group health & welfare plan industry experience and demonstrated relationship management skills.
Experience leading and managing colleague teams.
Resident State Life & Health Producer’s License.

Nice To Haves

Certified Employee Benefits Specialist designation.

Responsibilities

provide leadership and supervision to the Employee Benefits client management team, ensuring the retention and development of quality colleagues.
ensure client service standards, internal client management processes and reporting requirements are met in an accurate and timely manner.
execute departmental objectives in alignment with overall business strategies and objectives.