Client Service & Growth Associate

Alera Group•Tacoma, WA

14h•$70,000 - $70,000•Hybrid

About The Position

Account Service & Growth Associate – Property & Casualty Hybrid or On-site | Early Career Opportunity At Alera Group, we help businesses navigate risk with confidence. Our Property & Casualty teams deliver tailored insurance solutions that protect organizations and support long-term growth. We’re hiring an Account Service & Growth Associate — a unique, entry-level role designed to build the next generation of Account Managers and Producers within our P&C business. This is more than a support role. It’s a launchpad into a career in commercial insurance, offering hands-on exposure to both client service and business development. About Alera Group Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. With offices nationwide, our collaborative approach allows us to deliver national strength with local service — and create meaningful career opportunities along the way. About the Role The Account Service & Growth Associate is a dual-function role supporting both Account Management (primary focus) and Business Development (secondary exposure) within Property & Casualty. You’ll partner closely with Account Managers and Producers, gaining real-time experience in client servicing, policy management, and growth strategy. Success in this role looks like becoming a trusted, reliable partner to your team while building the skills and confidence to step into an Account Manager or Producer track role within 12–24 months. What to Expect A structured, hands-on learning experience across service and sales functions in P&C Direct exposure to Account Managers, Producers, and client interactions Clear career path into Account Management or a Producer role Ongoing mentorship, coaching, and development opportunities A fast-paced, team-oriented environment where your growth is a priority Why Alera Group Meaningful Impact: Your work supports both our clients and internal teams, helping protect businesses and ensure they’re prepared for what’s ahead. Growth & Learning: This role is intentionally designed as a career-building opportunity, giving you the tools, exposure, and support to grow into your next role. Collaborative Culture: You’ll work alongside experienced professionals who are invested in your development and success, in a culture that values teamwork and shared outcomes. If you’re early in your career and looking for a role that combines learning, exposure, and a clear path forward in Property & Casualty, we’d love to connect.

Requirements

Bachelor’s degree (Business, Risk Management, Finance, or related field preferred)
Strong written and verbal communication skills
High attention to detail and strong organizational skills
Professional presence with interest in client-facing work
Coachable mindset with curiosity and a desire to learn
Strong follow-through and accountability
Ability to manage multiple priorities in a fast-paced environment
Collaborative mindset and willingness to support team success
Problem-solving skills and attention to detail
Growth mindset with a proactive approach to learning

Nice To Haves

Internship or early experience in insurance, financial services, or client service environments
Exposure to CRM systems or agency management tools
Interest in pursuing a long-term career in Property & Casualty insurance

Responsibilities

Support day-to-day servicing activities including endorsements, certificates of insurance (COIs), and policy documentation
Assist with renewal preparation, applications, and carrier submissions
Maintain accurate client records within agency management systems
Draft client communications and follow up on outstanding service requests
Learn carrier processes, underwriting basics, and compliance requirements
Support Producers with meeting preparation, follow-ups, and pipeline tracking
Assist with CRM updates, opportunity tracking, and prospect research
Participate in client and prospect meetings as both an observer and contributor
Help prepare proposals, presentations, and marketing materials
Gain exposure to relationship management, retention strategies, and new business development