Client Growth Manager

AAPC • Salt Lake City, UT

2d • Hybrid

About The Position

AAPC Services is scaling, and we are looking for a very specific type of person.
This is not a maintenance role. This is not a “keep clients happy” role.
This is a growth seat.
You will own relationships, shape solutions, and directly influence revenue. You will be expected to think like an operator, act like a consultant, and partner like a trusted advisor.
You will sit between Sales and Delivery and make both better.
If you are the type of person who wants clear instructions and a narrow scope, this is not your role.
If you want ownership, visibility, and the ability to materially impact outcomes, keep reading.

Requirements

• Proven ability to manage and grow client relationships
• Strong understanding of healthcare revenue cycle
• Confidence presenting to and advising executive stakeholders
• Experience in discovery, scoping, or solution design
• Ability to balance multiple priorities
• High standards for yourself and your work

Nice To Haves

• Experience in consulting, services, or Sales Engineer roles
• Background in coding, billing, auditing, or compliance
• Certifications such as CPC, CRC, CPMA, or CPB
• Experience with Salesforce, Gong, or similar tools

Responsibilities

• Own a portfolio of clients and be accountable for retention and expansion
• Build relationships that go beyond vendor and become trusted partner
• Identify, create, and close expansion opportunities within your accounts
• Lead conversations that move clients forward, not just update them
• Run kickoff meetings that set a high standard from day one
• Align scope, timelines, stakeholders, and success metrics with precision
• Anticipate risks before they become problems
• Create immediate confidence that AAPC knows exactly what it is doing
• Partner with Sales to scope and win new business and expansions
• Lead discovery that uncovers root problems, not just surface symptoms
• Design services solutions that are both compelling and executable
• Translate complex operational challenges into clear, valuable solutions
• Ensure what we sell delivers measurable outcomes
• Bring perspective, not just participation
• Challenge clients when needed and guide them toward better outcomes
• Connect data, performance, and strategy in a way clients understand
• Make AAPC difficult to replace

Benefits

• Real ownership, not just responsibility
• Direct visibility into meaningful work and outcomes
• Ability to influence both sales and delivery
• A team that values performance, not politics

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees