Client Service Associate - Entry Level

MSI Inc. • Indianapolis, IN

2d • $38,000 - $56,000

About The Position

We are a forward-thinking event marketing firm dedicated to creating impactful, unforgettable experiences for our clients and their audiences. With a reputation for excellence, we pride ourselves on delivering top-tier service that builds lasting connections. We're excited to add a Client Service Associate to our team to enhance every client interaction and ensure seamless event experiences.
As a Client Service Associate, you'll be the face of our organization, providing outstanding support to clients and event attendees. From fostering strong relationships to addressing inquiries and ensuring flawless events, your contributions will directly impact our success.

Requirements

• Outstanding verbal and written skills to connect effectively with clients and attendees.
• Strong analytical skills to manage challenges efficiently.
• Passionate about delivering positive and memorable experiences.
• A caring, understanding approach to addressing concerns.
• Thrives in fast-paced environments with changing priorities.

Responsibilities

• Be the primary contact for client inquiries, delivering timely and accurate information.
• Cultivate strong relationships with clients, understanding and exceeding their needs.
• Provide on-site support for event attendees, answering questions about event details, registration, and general inquiries.
• Address and resolve concerns promptly with professionalism and care.
• Work closely with event coordination and marketing teams to ensure smooth execution of events.
• Keep clients and attendees updated on event details and changes across multiple communication channels.
• Ensure all interactions reflect the company's commitment to excellence and customer satisfaction.

Benefits

• Work alongside a creative and collaborative team passionate about event marketing.
• Enjoy professional growth opportunities and a clear path to career development.
• Contribute to meaningful, memorable experiences for diverse audiences.
• Be part of a vibrant, fast-paced work environment that values your ideas and rewards your efforts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed