Client Partner
About The Position
Client Relationship Management: Building and maintaining strong relationships with clients (CXOs and his reportees), acting as a point of contact, and addressing their needs. Business Development: Identifying and pursuing new business opportunities within existing client accounts, as well as prospecting for new clients. Account Planning: Developing and executing account plans that outline strategies for growth, risk mitigation, and client engagement. Solution Delivery: Collaborating with delivery teams to ensure successful implementation of services and solutions, meeting client expectations. Client Satisfaction: Monitoring client outcomes, addressing concerns, and ensuring ongoing satisfaction. Work with a friendly, welcoming and self-motivated attitude to provide the best possible customer experience and centricity. Thought Leadership, Automation, and Innovation: Providing insights and thought leadership to clients on industry trends and best practices. Collaboration: Working effectively with cross-functional teams, including sales, marketing, and delivery, to achieve common goals. Revenue Generation and continuous growth: Driving revenue growth through new business development and account expansion. Develop and assess account strategies to meet revenue targets. Training and Development: Providing training to clients and internal teams on new products or services. Industry Experience & Problem Solving: Understanding of Utility Business Industry. Proactively identifying and resolving issues or challenges that may arise.
Requirements
- Graduate /Post Graduate Degree in Engineering and Technology
- Understanding of Utility Business Industry.
Responsibilities
- Building and maintaining strong relationships with clients (CXOs and his reportees), acting as a point of contact, and addressing their needs.
- Identifying and pursuing new business opportunities within existing client accounts, as well as prospecting for new clients.
- Developing and executing account plans that outline strategies for growth, risk mitigation, and client engagement.
- Collaborating with delivery teams to ensure successful implementation of services and solutions, meeting client expectations.
- Monitoring client outcomes, addressing concerns, and ensuring ongoing satisfaction.
- Providing insights and thought leadership to clients on industry trends and best practices.
- Working effectively with cross-functional teams, including sales, marketing, and delivery, to achieve common goals.
- Driving revenue growth through new business development and account expansion.
- Providing training to clients and internal teams on new products or services.
- Proactively identifying and resolving issues or challenges that may arise.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Number of Employees
5,001-10,000 employees
