Client Partner, Commerce Media

Kevel

20d•$140,000 - $170,000•Remote

About The Position

As a Client Partner, you will serve as the primary day-to-day commercial and operational partner for Kevel’s most strategic retail and commerce media customers. This role co-owns account commercials and expansion targets alongside Retail Media Strategy Leads, ensuring that growth strategies translate into execution, adoption, and measurable revenue outcomes. You will partner directly with retailer media teams, operational leaders, and monetization stakeholders to scale their retail media businesses while driving retention and expansion for Kevel. While commercially accountable, this role remains deeply hands-on - operating as the primary customer success lead across many day-to-day interactions, including cadence calls, troubleshooting, onboarding, product adoption, demos, and implementation support. This is a hybrid commercial and customer success role requiring deep retail media expertise, executive communication skills, and the ability to operationalize complex growth initiatives.

Requirements

4-6+ years experience in retail media or commerce platforms
Experience working directly with retailers or marketplaces
Strong commercial acumen and growth mindset
Comfortable co-owning expansion targets
Executive presence and communication skills
Deep understanding of retail media monetization models

Responsibilities

Own retention and expansion targets across commerce media accounts, partnering with Strategy Leads on growth planning and commercial execution
Operationalize commerce media strategies across onsite, offsite, and data monetization programs to drive advertiser adoption and revenue growth
Lead business reviews, maturity assessments, and monetization planning sessions with senior retail media stakeholders
Translate growth strategy into platform adoption, product utilization, and measurable performance outcomes
Serve as the primary day-to-day client operator - managing cadence calls, troubleshooting issues, supporting onboarding and implementations, driving product adoption, and delivering demos as needed
Partner cross-functionally with Sales, Strategy, Solutions Architects, and Product to execute expansion initiatives and deliver customer value

Benefits

Fully Remote Team: We are a 100% remote work environment with employees located around the world. You are welcome to work from home, one of our offices, a WeWork office, or an equivalent co-working space.
Flexible Working Hours: We understand our employees have their own lives, responsibilities and working preferences. We trust our employees to communicate with their managers, and work when they work best.
Comprehensive Health Benefits - Kevel provides 100% employer paid medical benefits for our employees and their children, plus comprehensive, affordable coverage for all other dependents.
Savings opportunity for the Future: Kevel offers retirement savings plans with employer contributions so employees can save toward future financial objectives.
Rest and Relaxation: Unlimited personal time off - and we mean it! We trust our employees to take the time they need, whenever they need it. We also offer Paid Holidays + a Kevel Holiday Break (from 12/24 - 1/1 every year!
Kevelfest: Our annual corporate retreat! The entire Kevel team gets together once a year for a four - day in - person event filled with collaboration, team building, celebration and fun!
Home Office Stipend: You’ll receive a new windows or mac machine (your choice) + a $500 home office allowance to purchase what you need to set up your work space properly!
Parental Leave Support: We support all parents with salary continuation and benefits when our employees are growing their families.
Free press benefits: Kevel believes all employees should have access to legitimate news sources. You’ll receive a $300 annual allowance to subscribe to the news source of your choice.
You’ll work with an award winning team! We’ve won numerous Best Places to Work Awards for several years and counting! We’ve also won many awards for our Innovation, Business Intelligence, and our best-in-class products (Software of the Year, Cloud Company of the Year, Best Ad Tech and API Innovator).
Full transparency. We embrace transparency and encourage you to read more about what we value through our Company Constitution and Employee Bill of Rights, our About Kevel page, and Careers Page.