Client Operations Director
The Treetop ABA
2d•$80,000 - $90,000•Remote
About The Position
Treetop ABA Therapy is growing—and we’re looking for a strategic, hands-on leader to oversee operations across multiple clinics and home-based service regions. In this role, you’ll manage 5–8 Operations Managers, ensure families receive consistent, high-quality care, and build high-performing, engaged teams that thrive.
Requirements
- 5+ years in healthcare, behavioral health, ABA, or multi-site operations
- 3+ years leading managers or senior teams
- Strong coaching and performance management skills
- Experience with clinic-based and/or home-based care
- Comfortable with EMRs, scheduling systems, and Salesforce (preferred)
- Bachelor’s degree preferred (advanced degree a plus)
Nice To Haves
- Comfortable with EMRs, scheduling systems, and Salesforce (preferred)
- Bachelor’s degree preferred (advanced degree a plus)
Responsibilities
- Lead, coach, and mentor multi-state Operations Managers
- Ensure operational excellence, including client satisfaction, service fulfillment, and technician engagement
- Oversee complex client escalations and service disruptions with a family-centered approach
- Partner with leadership to scale operations, standardize workflows, and drive continuous improvement
- Track performance metrics, identify risks, and implement solutions that make a real impact
Benefits
- Medical, dental, and vision insurance
- Life insurance + short- & long-term disability
- Paid time off & paid holidays
- 401(k) with company match
- Competitive salary: $80K–$90K
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What This Job Offers
Job Type
Full-time
Career Level
Manager
