Client Director

SHI International Corp.

2d•$125,000 - $250,000

About The Position

The Client Director is responsible for developing and executing strategic sales plans to achieve organizational targets and drive revenue growth, while leading a high-performance sales team through effective coaching and management. This role involves identifying new business opportunities, building strong client and partner relationships, and overseeing sales budgeting and forecasting. Additionally, the Client Director collaborates with marketing and product teams, ensures compliance with sales standards, and drives innovation in sales processes, providing strategic insights to senior leadership.

Requirements

Completed Bachelor's Degree in Business or a related field, or relevant work experience required
7-10 years of experience in Sales or a relevant functional area
4+ years of experience in a management position required
Ability to travel to SHI, Partner, and Customer Events
Ability to travel 25%
Ability to travel to customer sites within dedicated territory
The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently.
Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth
Familiarity in using Microsoft Dynamics AX for enterprise resource planning, including tasks such as order tracking, inventory management, and financial reporting.

Responsibilities

Develop and execute a strategic sales plan to achieve organizational sales targets and drive revenue growth in alignment with business objectives.
Provide dynamic leadership to the sales team, cultivating a high-performance culture through effective coaching, motivation, and performance management.
Identify and pursue new business opportunities, leveraging market insights and competitive analysis to expand the customer base and increase market share.
Build and maintain strong relationships with key clients, partners, and stakeholders to enhance customer satisfaction and loyalty.
Oversee the sales budgeting and forecasting process, ensuring accurate financial planning and resource allocation.
Monitor sales performance metrics and analyze data to identify trends, opportunities, and areas for improvement, driving accountability and continuous improvement.
Collaborate with marketing and product teams to develop and implement effective sales strategies and campaigns that align with market demands.
Ensure compliance with sales policies, procedures, and ethical standards, safeguarding the organization’s reputation and integrity.
Drive innovation and continuous improvement in sales processes and practices to enhance efficiency and effectiveness.
Report on sales performance, challenges, and strategic initiatives to senior leadership, providing actionable insights and recommendations.