V104 - Client Operations Coordinator

Job Duck

3d • Remote

About The Position

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: We are seeking a highly organized, proactive, and reliable Client Operations Coordinator to support our growing client base. This role is ideal for someone who thrives in a fast‑paced environment, can manage multiple client touchpoints, and takes full ownership of their responsibilities without needing constant supervision. You will be a key point of contact for incoming leads and existing clients, ensuring timely responses, proper vetting, and consistent follow-up across email and phone communication.

Requirements

• Clear spoken English
• Highly independent and able to work without micromanagement
• Proactive mindset — anticipates needs and takes initiative
• Diligent and consistent with follow-ups and task execution
• Strong critical thinking and decision‑making skills
• Exceptionally organized and detail‑oriented
• Reliable and committed to maintaining high communication standards
• English
• Spanish

Responsibilities

• Follow up consistently with prospective and existing clients
• Stay on top of daily tasks and follow-through without reminders
• Answer incoming phone calls and proactively reach out to clients when needed
• Keep client records organized and up to date
• Manage inboxes and respond to client emails in a professional and timely manner
• Vet and qualify leads based on defined criteria
• Handle incoming leads efficiently and accurately

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed