Client Onboarding Specialist

Talos • New York, NY

17h

About The Position

Talos is seeking a Client Onboarding Specialist to lead technical implementations and connectivity integrations for institutional clients and trading counterparties.
This role sits at the intersection of client services and technical integration. You will manage end-to-end onboarding of exchanges, liquidity providers, and institutional clients onto the Talos platform, ensuring seamless connectivity and successful deployment of our trading infrastructure. This is not a production support role. It is an implementation-focused position requiring structured project execution, technical fluency, and proactive client leadership.

Requirements

• 3+ years of experience in client onboarding or implementation within capital markets or financial technology.
• Strong client-facing communication skills with the ability to lead stakeholders through structured implementation processes.
• Experience working with institutional trading systems, market connectivity, or financial infrastructure.
• Working knowledge of SQL and command line environments.
• Familiarity with configuration management, source control, and basic scripting (Python preferred).
• Exposure to FIX protocol, REST APIs, and JSON-based integrations.
• Strong organizational skills and ability to manage multiple concurrent implementations.

Nice To Haves

• Experience onboarding clients to trading, OMS, EMS, or portfolio systems.
• Understanding of capital markets workflows and electronic trading infrastructure.
• Experience coordinating integrations across exchanges, liquidity providers, or institutional counterparties.

Responsibilities

• Own the end-to-end onboarding process for clients and trading counterparties, from kickoff through successful production deployment.
• Lead technical integrations involving APIs, FIX connectivity, and platform configuration.
• Partner with Sales, Account Management, Engineering, and external stakeholders to deliver implementations on schedule.
• Manage onboarding timelines, track milestones, and communicate progress to internal and external stakeholders.
• Configure and validate client environments across Talos’ modular trading and portfolio systems.
• Troubleshoot integration issues and coordinate resolution with internal engineering teams.
• Develop and maintain onboarding documentation and integration best practices.

Benefits

• You will also enjoy a comprehensive array of competitive benefits, regardless of your location, within our warm, welcoming, and ambitious company culture.
• Our offerings include a monthly wellness credit for personal use, such as gym memberships, massages, or even a ski pass for your next holiday.
• Additionally, we provide paid lunches in the office, monthly fitness and evening socials to foster connections with colleagues, and annual offsite events to engage with the wider team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed