Client Manager - Employee Health & Benefits

Marsh McLennan•Golden Valley, MN

2d•$52,600 - $98,000•Hybrid

About The Position

Client Manager – Employee Health & Benefits Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 10,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Manager at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Manager on the Employee Health & Benefits team, you’ll work closely with other MMA service team members to provide assistance and technical expertise in the sale, placement and service of employee benefits. This individual will work closely with the Client Executive and Client Director to provide strategic guidance to clients, partnering as the daily go-to benefits professional. This role forms effective business relationships with clients through proactive client service, effective management of renewals, accurate and timely responses to inquiries, presenting at open enrollment meetings, and ongoing problem resolution. Travel is a requirement of this position. Our future colleague. We’d love to meet you if your professional track record includes these skills:

Requirements

Bachelor’s degree or equivalent work experience required.
Understanding of the key challenges in Employee Benefits plans and current health care trends.
Ability to coordinate multiple projects while ensuring timely and accurate client deliverables, with effective problem-solving and resolution skills.
Strong organizational, project planning and management, analytical, and multi-tasking skills.
Excellent client relationship–building and presentation skills.
Superior listening, verbal, and written communication skills.
Proficiency with Microsoft Office suite required.

Nice To Haves

State Life/Health Insurance preferred (can obtain after hire).
3+ years industry experience preferred.

Responsibilities

Provide assistance and technical expertise in the sale, placement and service of employee benefits.
Provide strategic guidance to clients, partnering as the daily go-to benefits professional.
Proactive client service
Effective management of renewals
Accurate and timely responses to inquiries
Presenting at open enrollment meetings
Ongoing problem resolution