Client Management Market Leader, West Region - Advisory

Guardian Life Insurance

3d • $100,555 - $147,730 • Hybrid

About The Position

Do you have a track record of success leading a seasoned high performing team? Do you think big and grow, accelerate impact, and lead change? Is a culture where “People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards” important to you? If so, Guardian is seeking a Client Management Market Leader for our large market and advisory business segment. The Client Management Market Leader – Advisory West (CMML) provides critical leadership and direction to a team of seasoned Client Executives (CE) in the pursuit of overall client satisfaction, growth, retention, and profitability objectives for groups with 2000+ lives. The CMML is responsible for ensuring a high-performance mindset with his/her assigned team and executing strategies that focus on client management discipline, consistency, and best practices. In addition, the CMML will manage and maintain book-of-business assignments to maximize team productivity and effectiveness. The CMML will set the goals for each member of his/her assigned team consistent with Guardian’s overall goals, provide performance management and coaching, and work closely with each individual to create annual development plans. You are: A leader who sets high personal performance standards and leads by example. You have a history of building strong team alignment within a large market strategy and building key stakeholder partnerships both internally and externally. A collaborator who can deeply engage with other CMML peers and can leverage Home Office relationships across the organization to help meet their assigned goals and objectives. You have: Education: Four-year college degree or equivalent work experience Experience: 5 years of group insurance experience preferred 3 years leadership in Account/Service Management Demonstrated understanding of group and large market business and strategy In-depth knowledge of and working experience supporting brokers and employers/plan holders. Must achieve required industry licensing within 90 days of date of hire and maintain license through completing Continuing Education requirements. You will: Have an Achievement Orientation: The capacity to be energized and excited by challenging goals. It is reflected in a true sense of competitiveness and drive for results. Ability to adapt to change and lead through change: Capacity to relate change to market/customer/employee needs to increase understanding and acceptance Projects optimism around change Involves others in change Demonstrates emotional intelligence Builds trust and loyalty Inspires action and commitment Create followership to drive positive change Resilient Demonstrate Purposeful Action: Acting proactively, which includes going beyond what is required for the job. It includes a willingness to act decisively and boldly to drive the business forward and lead the way to improved processes and services. Reporting Relationships: As our Client Management Market Leader – Advisory West, you will report to our Head of Client Management – Advisory & Key Markets, who reports to our Group Benefits Head of Client Management. Location and Work Arrangement: Successful hire must be located within the Central, Mountain, or Pacific time zones. Preferred locations include the following Guardian Offices: Plano, TX; Newport Beach, CA; Kansas City, MO; or Chicago, IL. Work arrangement will be hybrid (partial in-office presence; partial work from home). Travel: Approximately 20% travel required for this position Salary Range: $107,440 - $147,730 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Salary Range: $100,555.00 - $127,172.50 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. Visa Sponsorship Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday. Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com. Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

Requirements

• Four-year college degree or equivalent work experience
• 5 years of group insurance experience preferred
• 3 years leadership in Account/Service Management
• Demonstrated understanding of group and large market business and strategy
• In-depth knowledge of and working experience supporting brokers and employers/plan holders.
• Must achieve required industry licensing within 90 days of date of hire and maintain license through completing Continuing Education requirements.

Responsibilities

• Provides critical leadership and direction to a team of seasoned Client Executives (CE) in the pursuit of overall client satisfaction, growth, retention, and profitability objectives for groups with 2000+ lives.
• Responsible for ensuring a high-performance mindset with his/her assigned team and executing strategies that focus on client management discipline, consistency, and best practices.
• Manage and maintain book-of-business assignments to maximize team productivity and effectiveness.
• Set the goals for each member of his/her assigned team consistent with Guardian’s overall goals, provide performance management and coaching, and work closely with each individual to create annual development plans.

Benefits

• At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.
• Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
• As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
• Explore our company benefits at www.guardianlife.com/careers/corporate/benefits.
• Benefits apply to full-time eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees