Client Experience Intern - Summer 2026

IMA Financial Group • Pasadena, CA

24d • $18 - $22 • Hybrid

About The Position

Interns at IMA are a big deal! We understand how significant your decision on where to spend an internship is and what a positive experience can do to catapult your career. The best experiences provide true immersion in a company’s culture, access to and networking with senior leaders and industry experts, opportunities to apply what you learn through real work that drives real results, and a fun and engaging cohort to share the experience with! With this in mind, we’ve crafted our program to allow you to engage directly in our values driven culture through company, department, and cohort events, all while being challenged with a blend of learning programs, informative networking sessions with IMA associates, and opportunities to engage in department specific work projects that have real world impact for our clients, our business, and our associates. As an intern, your time will be divided between a core program shared with the entire cohort and specialized work, projects, and programming tailored to the department you join. The Client Experience team is excited to announce an incredible opportunity for an intern in our 2026 summer program! This role offers the chance to gain valuable experience at the Pasadena office, with a flexible schedule of 3 days in office and 2 working from home. We’re proud of the success many of our former interns have had when they’ve pursued careers as IMA associates’ post-graduation and see our internship program as a key talent pipeline. Because of this, preference is given to students closer to graduation, who demonstrate a curiosity about future employment within our industry.

Requirements

• Currently pursuing an Undergraduate or Graduate Degree in a program related to one of our host departments (Business, Finance, Accounting, Risk Management and Insurance)
• Interest in insurance-related roles; involvement in insurance clubs or Gamma Iot a Sigma
• Students anticipated to graduate in Spring 2026, December 2026, or Spring 2027
• Previous work or internship experience in a professional services or similar environment
• An entrepreneurial spirit with the ability to problem-solve, think critically, and provide creative solutions

Responsibilities

• Support data analytics by maintaining Excel spreadsheets, performing calculations, and interpreting trends to inform client deliverables and internal reporting.
• Create high-quality client materials—including summaries, presentations, and analysis packets—using strong professional communication and attention to detail.
• Exercise independent critical thinking to complete tasks with minimal instruction, determining appropriate next steps and ensuring efficient workflow.
• Gain exposure to core insurance functions by observing claims processes, participating in client and carrier meetings, and joining onsite visits with risk control advisors.
• Represent the team at industry events and carrier meetings, building foundational knowledge of risk control, market dynamics, and client service best practices.

Benefits

• This internship is designed as a learning and development opportunity and does not include participation in the medical, dental, and vision insurance, and any other benefits program that are provided solely to regular full-time associates.
• You will, however, enjoy IMA paid holidays and five days of LifeBalance PTO during your internship.
• The LifeBalance PTO is inclusive of vacation, sick time or personal time.

What This Job Offers

• Career Level: Intern
• Number of Employees: 1,001-5,000 employees