Client Executive 3 (Single Client)

Sodexo•Hamilton, OH

21h•Onsite

About The Position

Elevate patient experience. Strengthen operational excellence. Lead with impact. Sodexo is seeking a bold, dynamic, and highly strategic Vice President of Operations to oversee support services across a leading healthcare system in Southwest Ohio. This is a high‑visibility, system‑wide leadership role responsible for driving operational performance, elevating service quality, and strengthening client partnerships in a complex, unionized environment. If you are energized by leading leaders, thrive under pressure, and bring structure and clarity to challenging situations—this is your next big role.

Requirements

Senior leadership experience in Food Services, Environmental Services, or Healthcare Support Services (system‑level preferred)
Proven success managing leaders (not just frontline employees)
Experience working in a union environment highly preferred
Ability to develop client relationships and manage high‑stakes expectations
Strong understanding of operational standards, compliance, and service delivery within healthcare
Must reside (or be willing to relocate) to Southwest Ohio—this is an onsite, relationship‑centric role
Minimum Education Requirement - Bachelor's degree or related equivalent experience
Minimum Management Experience -10 years managerial experience
Minimum Functional Experience - 10 years relevant functional experience

Responsibilities

Provide executive‑level oversight of Food & Environmental Services across multiple acute‑care facilities.
Lead and develop direct‑report managers, each responsible for teams and operations at the site level.
Build and foster high‑trust, strategic relationships with senior client executives and operational stakeholders.
Ensure consistent service excellence, regulatory compliance, and patient‑centered outcomes across all hospitals.
Champion Sodexo’s culture while navigating and strengthening a mature union environment.
Identify operational gaps, implement process improvements, and create structure and accountability.
Drive system‑wide innovation in quality, safety, efficiency, and workforce engagement.