Client Engagement Manager

Safety National•Alpharetta, GA

16d•$99,000 - $128,500•Hybrid

About The Position

As a Client Engagement Manager, you will play a vital role in shaping enterprise-level partnerships with Safety National’s valued clients, brokers, and third-party administrator (TPA) partners. You’ll serve as a trusted liaison and advocate, ensuring seamless service delivery across departments while nurturing long-term satisfaction and retention. You’ll be at the forefront of elevating our brand, supporting strategy sessions, stewarding client onboarding, and representing Safety National at regional events. If you’re highly organized, skilled in client service and relationship management, and thrive on collaboration and strategic communication, this is your opportunity to make a meaningful impact in a highly visible, client-facing role.

Requirements

Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
4 or more years of experience in property & casualty insurance or a corporate client-facing sales or service role
Intermediate-level proficiency in Microsoft Office Suite, digital communication platforms, and data analysis tools
Proven experience using CRM systems, preferably Salesforce, to manage client relationships and engagement metrics
Excellent written, verbal, and presentation skills with the ability to communicate effectively with professional and executive audiences

Nice To Haves

Experience in risk management or claims related to Workers’ Compensation, Commercial Auto, or General Liability
Insurance industry designations such as AIC, ARM, AINS, CSP, CPCU, or AIS
Protect the confidentiality, integrity and availability of information and technology assets against unauthorized disclosure, destruction and/or alteration, in accordance with Safety National policies, standards, and procedures.