Client Engagement and Support Manager Healthcare MultiSpecialty

HEALTH ATLAST WEST LALos Angeles, CA
14hOnsite

About The Position

Health Atlast, LLC is a multi-specialty healthcare organization and franchise platform offering medical, chiropractic, acupuncture, massage, physical therapy, and PM&R services. We operate across multiple locations and work closely with clinic owners, doctors, attorneys, CPAs, and executive leadership. This role represents the brand at a professional level and requires maturity, discretion, and healthcare operational knowledge. We are seeking a Client Engagement & Support Manager to serve as a professional liaison between Health Atlast leadership, clinic owners, providers, and internal teams. This role is not administrative only and not entry-level. The ideal candidate understands healthcare operations, communicates confidently with licensed professionals, and represents the brand with credibility and polish.

Requirements

  • Prior experience working in a medical, chiropractic, PT, or multi-specialty clinic
  • Strong understanding of healthcare services and clinic operations
  • Professional communication skills—written and verbal
  • Comfortable interacting with: Doctors Clinic owners Attorneys CPAs Executive leadership
  • High level of professionalism, discretion, and judgment
  • On-site availability in West Los Angeles

Nice To Haves

  • Experience in: Medical billing or revenue cycle environments Multi-location healthcare organizations Franchise or management services organizations
  • Familiarity with compliance-driven environments
  • Ability to manage complex stakeholder relationships
  • Polished, composed, and credible
  • Understands clinical terminology and workflows
  • Brand-aware and detail-oriented
  • Solutions-focused with strong follow-through
  • Comfortable operating in executive-level conversations

Responsibilities

  • Serve as a primary point of contact for: Clinic owners Medical doctors and licensed providers Attorneys, CPAs, and professional advisors Internal office teams across locations
  • Communicate clearly and professionally regarding: Clinical services and workflows Operational questions Billing and administrative processes
  • Demonstrate working knowledge of: Chiropractic Acupuncture Massage Therapy Physical Therapy PM&R services Medical billing fundamentals
  • Coordinate communication across departments and locations
  • Maintain brand standards in all interactions
  • Support leadership with client and partner engagement
  • Document communications and follow through to resolution

Benefits

  • Employee discounts
  • Training & development
  • Wellness resources
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