Client Director

Diaceutics•Parsippany-Troy Hills, NJ

2d•Hybrid

About The Position

At Diaceutics we believe that every patient should have access to the right treatment at the right time. We provide the world’s leading pharmaceutical companies with an end-to-end solution for the launch of precision medicine diagnostics enabled by DXRX – The Diagnostic Network®. DXRX is the world’s first diagnostic commercialization platform for precision medicine, integrating multiple pipelines of real-world diagnostic testing data from a global network of laboratories. Position Summary Hybrid working 2 days in New Jersey HQ As a Client Director at Diaceutics PLC, you will play a pivotal role in establishing and nurturing relationships with key clients to drive business growth and ensure the successful implementation of precision medicine diagnostic and commercialization strategies. In this fast-paced role you will work closely with cross-functional teams to understand client needs, provide tailored solutions, and ensure the seamless execution of projects that contribute to improved patient outcomes and the advancement of precision medicine.

Requirements

People Skills: Proven sales experience in Oncology, Clinical Diagnostics and Precision Medicine; selling data and / or consulting services. The ideal candidate will have experience in selling complex, high value services, data analytics and strategic planning products into commercial teams at biopharmaceutical organisations. The candidate should be able to work in an organized and detailed- oriented manner and should be comfortable influencing without authority across brand, medical, and diagnostics functions
Customer Service / External Impact: Strong interpersonal skills with aptitude in building relationships with professionals of all organizational levels with the ability to establish and maintain successful networks. Proven experience in B2B selling in pharma and/or biotech. Proven experience in delivering customer delight. Strong active listening skills to understand client needs, confidence and professionalism in client interactions. Proven experience navigating complex, multi-stakeholder pharma buying groups.
Business Development: ability to prospect, qualify potential leads, expand the stakeholder network within existing key accounts, engage with new customers and progress the engagement to a successful sale. The ideal candidate is a strategic thinker, identifying growth opportunities and potential challenges.
Decision-Making: Ability to lead customer engagement and presentations. Ability to rapidly uncover needs and position strong solutions, influencing decision makers. Ability to negotiate.
Initiative and Independence: Strong strategic mindset with the ability to plan and execute and manage accounts to drive future business opportunities. Experience building and executing account plans is essential. Strong experience in pipeline management (CRM hygiene). Strong team player attitude, collaborating effectively with product, marketing and customer success teams.

Responsibilities

Achieve quarterly and annual sales targets like ARR (Annual Recurring Revenue), ACV (Annual Contract Value) and net revenue retention by maintaining and expanding relationships within targeted key accounts for existing and new brands across different disease areas (oncology and non-oncology).
Serve as the primary point of contact for all stakeholders in key accounts, understanding their goals, challenges, and needs to develop long lasting trusted partnerships based on a continuos account value building.
Regularly engage with clients to provide updates, gather feedback, and identify opportunities for collaboration.
Create executive-level alignment that results in repeat and expanded engagements
Collaborate with internal teams to develop and execute multi-year comprehensive account plans that drive ARR expansion, in alignment with client objectives and Diaceutics' offerings.
Identify and mitigate churn risk before it materializes and nsure upselling opportunities are identified for each subscription.
Identify growth opportunities within key accounts and develop strategies to maximize revenue, ARR and market share.
Leverage data-driven insights to drive informed decisions and ensure the successful execution of account plans.
Draft, present and review business proposals and statements of work with clients.
Work closely with cross-functional teams, including data analysts, scientists, and project managers, to deliver exceptional client solutions.
Stay informed about industry trends, regulatory changes, and advancements in precision medicine.
Communicate effectively with clients, providing updates, reports, and addressing inquiries promptly.
Participate in internal and external meetings, conferences, and workshops to represent Diaceutics' capabilities.

Benefits

Training and development opportunities
Remote, Virtual Working and Hybrid Working based on location to offices
Flexible Working incl. Flex Day Program
Share Incentive Plan
Increase of Annual Leave with tenure
Pension
Healthcare (including Vision and Dental) and Additional Benefits
Life Insurance
Group Income Protection
Enhanced Maternity and Sick Pay Provisions
Robust Performance Management Framework and Individual Growth Plan
Attractive Staff Referral Scheme
Dedication to a positive working culture with regular health and wellbeing activities and an annual company get-together