Client Development Representative

WhyHireWrong?Capon Bridge, WV
1d

About The Position

Every medicine that reaches a patient safely passed through a supply chain that someone had to verify, trace, and protect. We are the team that makes that happen. We are a fast-growing consultancy at the intersection of pharmaceutical compliance and digital transformation. Since 2020, we have been helping pharmaceutical manufacturers, contract manufacturing organisations, and global partners across Europe and the Asia-Pacific region navigate the complex world of serialisation, regulatory compliance, and operational excellence. Our mission is simple but powerful: make pharmaceutical supply chains safer, more transparent, and more resilient. The companies we work with trust us not just for our expertise, but for the clarity and precision we bring to problems most people find overwhelming. We are growing. And we are looking for the right person to grow with us. This is not a call centre job. As a Client Development Representative, you will be the first human voice our future clients hear. Not a script reader. Not a quota chaser. A real, curious professional who opens conversations that matter. Your job is to connect with supply chain managers, compliance leads, and senior decision-makers at pharmaceutical companies around the world. You will not be pushing products. You will be starting honest conversations, understanding their challenges, and creating space for our Account Executive team to take things forward. Think of yourself as the architect of first impressions. The quality of your conversations shapes the quality of our pipeline.

Requirements

  • 1 to 3 years of experience in B2B outbound sales, SDR, BDR, or a comparable first contact role.
  • Fluent, confident English in both spoken and written form.
  • Comfort with high volume outreach and persistent but respectful follow-up.
  • Strong listening skills: you ask the right questions and actually pay attention to the answers.
  • A proactive approach: you identify what needs doing and get it done without waiting to be told.
  • Experience with CRM systems and structured outreach workflows.

Nice To Haves

  • A second European language such as German, French, or Italian is a meaningful advantage.

Responsibilities

  • Make structured outbound calls (50+ per day) to prospects across the pharmaceutical sector, with quality and professionalism at the core of every interaction.
  • Reach out through phone, email, and LinkedIn to identify and engage key decision-makers.
  • Focus every conversation on understanding client needs rather than selling before it is relevant.
  • Book introductory discovery meetings for the Account Executive team.
  • Build a clear, detailed picture of target accounts: who they are, what they do, and what keeps them up at night.
  • Map contacts across pharmaceutical manufacturers, CMOs, and distributors from supply chain managers all the way to the C-suite.
  • Follow up on inbound leads generated through webinars, events, and marketing campaigns.
  • Qualify leads against defined criteria and maintain an accurate, up to date pipeline.
  • Log every outreach activity in Zoho CRM with precision: calls, emails, notes, next steps.
  • Brief Account Executives clearly and concisely before every client meeting.
  • Share weekly performance summaries and qualitative insights on market dynamics.

Benefits

  • Base salary: 6,000 PLN gross per month.
  • OTE: up to 15,000 PLN gross per month, with performance based commission tied to qualified leads and meetings booked.
  • Annual performance bonus.
  • A structured promotion path to Senior CDR within 12 to 18 months.
  • Full training in pharmaceutical serialisation, compliance frameworks, and consultative selling.
  • A focused, supportive team where your contributions are visible, valued, and recognised.
  • Direct exposure to global pharmaceutical leaders across Europe and the Asia-Pacific region.
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