Client Care Technician | Plaza

Valley Behavioral Health • Salt Lake City, UT

23d • $16 - $18

About The Position

The Client Care Technician provides direct support to individuals residing in residential and housing programs. This Technician assists the multi-disciplinary treatment team and fosters a safe, stable, and therapeutic environment while helping residents work toward self-sufficiency, treatment goal achievement, and personal growth.

Requirements

• High School diploma or equivalent
• None- see Preferred Qualifications
• CPR certification
• Valley de-escalation certification
• Minimum age of 21 and a current driver's license

Nice To Haves

• Previous behavioral health or social services experience
• Previous experience with medication management

Responsibilities

• Engages clients in activities and interactions designed to encourage achievement of treatment and recovery goals
• Provides individualized support to help clients address personal challenges and capitalize on opportunities for improvement
• Models and teaches independent living skills including hygiene, budgeting, meal preparation, and time management in one-to-one sessions and in weekly group sessions
• Observes, interacts with, and assesses clients’ behavior and communicates significant observations to the treatment team
• Conducts accountability conversations with clients regarding behavior, goals, and program expectations
• Performs routine room and common area inspections to ensure cleanliness, safety, and program compliance
• Collects urine analysis (UA) samples and ensures proper documentation and storage in accordance with policy
• Distributes medications and follows all medication management and documentation procedures
• Maintains accurate and timely documentation of all client interactions, interventions, and incidents.
• Utilizes assessment tools such as UAs, Outcome Questionnaires (OQ), and others to inform care and track progress.
• Connects clients with pro-social community-based activities to enhance social support and engagement
• Acts as an ongoing liaison between clients and service teams including property management and external stakeholders based on treatment and program goals and requirements
• Transports clients to off-site appointments, community activities, or resources, as assigned and within program guidelines
• Meets direct care expectations
• Participates in ongoing professional development activities to meet agency and position requirements

Benefits

• On-Demand Pay allows access to a portion of earned wages before the usual payday.
• Time off includes 15 days of annual accrued paid time off, which increases by one day with each year of service, 11 paid holidays, 2 wellness days, and paid parental leave.
• Full-time and part-time (30+ hours) team members are eligible for health, dental, vision, life & disability insurance, accident, hospital indemnity, critical illness, financial protection, and pet insurance.
• Your out-of-pocket medical costs of up to $2000 for individuals and $4000 for families may qualify for reimbursement through our Garner HRA.
• In addition, based on the medical plan you choose, you can utilize pre-tax dollars to pay for eligible healthcare costs with an HSA, which includes a company match of up to $900 for individuals and $1800 for a family.
• We help our team members with tuition reimbursement, new licensure reimbursement, and career training and development.
• Valley also participates in Utah and federal student loan forgiveness programs.
• Our discounts and perks program provides more than $4500 in savings on everything from pizza to the zoo to movie tickets and oil changes!
• 401(k) retirement program allows for both pre-tax and post-tax contributions and includes a company match up to 6% of your annual salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees