Freedom Home Care-posted 1 day ago
$50,000 - $55,000/Yr
Full-time • Entry Level
Onsite • Mankato, MN
51-100 employees

Do you thrive in a fast-paced environment where every detail matters and every connection makes a difference? Freedom Home Care is seeking a highly organized, compassionate, and service-driven Client Care Coordinator to join our team at our Mankato headquarters. This vital role is responsible for coordinating caregiver schedules, maintaining accurate client and employee data, and serving as a key liaison between clients, families, and our care team. The ideal candidate brings a combination of strong administrative skills, excellent communication, and a heart for helping others.

  • Develop and manage caregiver schedules for new and existing clients, ensuring consistent, high-quality coverage.
  • Monitor and adjust daily schedules in real time to accommodate changes and urgent needs.
  • Serve as the primary point of contact for day-to-day scheduling communications with clients and caregivers.
  • Maintain scheduling accuracy within our home care software system (AxisCare), including caregiver logs, shifts, and client profiles.
  • Ensure timely updates in the system for payroll and billing purposes.
  • Participate in the after-hours/on-call rotation, providing scheduling support outside of business hours as needed.
  • Assist with general office responsibilities, including answering phones, greeting visitors, and supporting administrative projects.
  • Foster positive, professional relationships with caregivers, clients, and their families.
  • Provide support and encouragement to caregivers while promoting a culture of reliability and compassion.
  • Actively contribute to a collaborative and mission-focused team environment.
  • High school diploma or equivalent required; additional education in healthcare or business a plus.
  • Previous experience in scheduling, healthcare administration, or home care preferred.
  • Proficient in Microsoft Office Suite and comfortable using scheduling platforms.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and ability to manage multiple priorities under pressure.
  • Professional presence with a positive attitude and strong customer service skills.
  • Flexibility and resilience in responding to unexpected scheduling changes or urgent needs.
  • Initiative and ownership mindset
  • Strong organizational and time management skills
  • Problem-solver with a calm, professional demeanor
  • Compassionate, respectful, and dependable
  • Competitive salary based on experience
  • Paid Time Off (PTO)
  • SIMPLE IRA retirement plan with company match
  • Health, Dental, and Vision Insurance
  • Opportunities for professional development and internal growth
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