Client Care Specialist, Veterinary Medicine
About The Position
Veterinary Vision, a leading veterinary ophthalmology practice, is seeking a Part Time Client Service Coordinator to provide exceptional administrative support for our patients and their owners. If you deliver outstanding customer service and enjoy working in a fast-paced, specialty medical environment, we want to meet you! Why You’ll Love This Role Make a meaningful impact supporting pets with eye conditions Work closely with a compassionate, highly skilled veterinary team Join a specialty practice where organization and communication truly matter Opportunity to grow in a unique and rewarding area of veterinary medicine
Requirements
- High school diploma or equivalent
- 1+ year customer service experience (veterinary or medical preferred)
- 1+ year hospitality, front desk, or call center experience
- Strong computer and data-entry skills; MS Office proficiency
- Ability to type 45+ wpm and use 10-key
Nice To Haves
- Exceptional customer service and communication skills
- Warm, empathetic demeanor with a genuine love for animals
- Strong organizational abilities; comfortable with multitasking
- Professional appearance, tone, and reliability
- Positive attitude and ability to stay calm under pressure
- Basic computer skills and willingness to learn veterinary software
Responsibilities
- Answer and triage incoming calls with professionalism and accuracy
- Provide clients with information on ophthalmology services, scheduling, and follow-up care
- Manage emails and relay messages between clients and medical staff
- Schedule appointments and procedures; support daily calendar management
- Greet clients, complete check-in/out, and process payments
- Maintain accurate, confidential patient and client records
- Assist with billing, invoicing, and general administrative tasks
- Keep the reception area clean, organized, and welcoming
- Support emergency or urgent situations calmly and efficiently
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
