Client Care Navigator
Isaiah House Inc•Lexington, KY
About The Position
Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY. Isaiah House is looking for a dedicated and driven person to take on the role of Client Care Navigator in the Lexington, KY. A Client Care Navigator (CCN) is a very important role within the Isaiah House organization. Navigators represent the treatment programs offered by Isaiah House to front-line referral agencies throughout the state of Kentucky.
Requirements
- High school diploma or GED preferred
- Knowledge of addiction and substance abuse treatment
- Connections with community services, organizations, and other public groups is essential
- If in recovery, must be able to demonstrate one year of continuous sobriety
Responsibilities
- Build strong relationships with Centers of Influences (COI) in the CCN assigned Region
- Educate COIs on the history, programs and outcomes provided by Isaiah House
- Field Calls from potential clients who are exploring treatment options
- Manage travel schedule to counties specifically assigned
- Maintain database on all COI activity, Client referrals, Clients admitted in ASANA
- Communicate all new client referrals through CCN supervisor via MS Teams
Benefits
- Medical, dental, and vision insurance
- Basic life insurance
- 401(k) Option
- Paid holidays
- PTO after 90 Days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
