Care Navigator

Lifepoint Health • Brentwood, TN

8d

About The Position

At Lifepoint Health, we are committed to empowering and supporting a diverse and
determined workforce who can drive quality, scalability, and significant impact
across our hospitals and communities. As a member of the Health Support Center
(HSC) team, you’ll support those in our facilities who are interfacing and
providing care to our patients and community members — positively impacting our
mission of making communities healthier®.

Our Population Health team partners with providers, care managers, and community
organizations to improve health outcomes across the Clinically Integrated
Network (CIN). We focus on patient engagement, advocacy, and connecting
individuals to both medical and community resources to address clinical and
social needs.

Requirements

• Applicants should have a high school diploma or equivalent (Medical Assistant or higher preferred) and two years of experience in an ambulatory healthcare setting.
• Experience in population health initiatives such as chronic disease management, care management, or utilization management.
• Excellent oral and written communication skills.
• Strong customer service and leadership abilities.
• Ability to work independently and prioritize effectively.
• Team-oriented mindset with strong collaboration skills.
• Highly organized and detail-oriented.
• Proficiency in Microsoft Office (Outlook, Word, Excel, Teams).
• Knowledge of motivational interviewing, teach-back methods, and self-management support strategies.

Responsibilities

• Assists patients within the network who are high or rising risk and eligible for additional healthcare support and services.
• Acts as a patient advocate and navigator, conducting comprehensive and preventive screenings and supporting engagement in care.
• Connects patients with network providers, facilities, and resources such as prescription assistance and durable medical equipment (DME).
• Facilitates clear communication of the patient care plan among the care team, resource affiliates, patients, and families.
• Coordinates continuity of care across healthcare settings (inpatient, outpatient, skilled care, hospice, home health, etc.) to ensure appropriate utilization of clinical resources.
• Works collaboratively with primary care practices to enhance quality and efficiency in patient care and utilization of services.
• Addresses social determinants of health by linking patients to community-based programs and services.
• Engages effectively with diverse populations to reduce cultural and socio-economic barriers to care.
• Performs other duties as assigned.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED