Client Care Coordinator

Serotonin Centers•Winter park, FL

5d•$15 - $18

About The Position

We are seeking a friendly and service-oriented Client Care Coordinator to join the team at our thriving Anti-Aging and Wellness Center. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, cares about the health and wellbeing of the clients, and is capable of multitasking. Aptly named for the hormone that works to stabilize our overall feelings of well-being and happiness, Serotonin — your Wellness and Anti-Aging Center — gives its clients a road map for their lifelong wellness journeys, no matter where they may sit on the continuum.

Requirements

Two or more years of experience as a receptionist or similar role is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
Background in Health, Wellness, and or Fitnness

Responsibilities

Greet customers as they arrive and provide an excellent customer experience
Answer phone calls and schedule appointments
Assist clients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
Take new clients on tours of the Facility
Manage Clients Memberships and Appointments