Client Billing Specialist

Aires•Pittsburgh, PA

1d•Hybrid

About The Position

Aires has been providing best-in-class relocation management services for 40 years and is a recognized industry leader. They offer an award-winning technology platform, high customer-satisfaction scores, and a strong commitment to career growth. This excellent career opportunity is for a Client Billing Specialist local to Aires Pittsburgh, PA office. In this high-growth environment, the specialist will utilize their experience to prepare, audit, and distribute recurring client billing statements in alignment with established processes and requirements. The position serves as a primary point of contact for billing-related questions or issues, ensuring timely and accurate communication with internal teams to resolve discrepancies.

Requirements

Associates Degree preferred
2+ years of accounting/finance related experience, will also consider internship experience only
Prior experience with accounting software
Excellent customer service and administrative skills
Computer literacy with MS Office products, and ability to grasp proprietary software
Demonstrated ability to manage multiple competing tasks
Ability to follow policies and procedures
Can-do attitude
Genuine desire to help others
Team oriented mindset, with a strong sense of care and urgency
Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.

Responsibilities

Prepares, audits, and distributes periodic client billing statements according to outlined processes and requirements.
Reviews and updates billing instructions for existing and new clients.
Ensures tracing prompts are actualized timely.
Proactively addresses billing questions and account inquiries.
Participates in system testing for technology and process enhancements.
Performs billing reviews or second checks.