Client Billing Coordinator
About The Position
The Client Billing Coordinator will partner with multiple Echo departments to identify, investigate and resolve billing exceptions, to ensure timely submission of client invoices. Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively. Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we at Echo Global Logistics, we’re in the business of simplifying transportation management. We didn’t become a Fortune 1000 company by chance. We got here because of our team members, who are unwavering in their pursuit to solve complex problems, provide exceptional service, and make an impact every day. Come join Echo and accelerate your career! Your recruiter will keep you informed on what that will look like for the role you are being considered for. During the recruiting process, our recruiting team will continue connecting with qualified candidates in a virtual setting and will have the option of in-office interviews depending on location and the role. For those who are joining the Echo family, your onboarding experience will also be conducted virtually until further notice.
Requirements
- Basic excel skills (ex: VLOOKUPs, Pivot Tables, Formatting)
- Articulate and partnership focused communication skills
- Organized with strong attention to detail
- Collaborative and problem-solving focused
Responsibilities
- Run detailed and comprehensive reporting to provide insight into client billing status
- Investigate invoices on 3rd party billing portals to identify client billing exceptions
- Identify root cause of client billing exceptions, and resolve exceptions
- Suggest and implement client billing process changes to avoid exceptions
- Partner with AR, Cash Applications and Credit departments
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
