Client Billing and Collections Specialist

McKessonCary, NC
1d$20 - $33

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. We are seeking an experienced Client Billing & Collections Specialist to support our invoicing, collections, and manufacturer chargeback activities. The ideal candidate is detail‑oriented, analytical, and experienced in handling complex billing processes and vendor relationships. This role plays a critical part in ensuring accurate financial documentation and timely cash flow.

Requirements

  • Typically requires 5+ years of related experience.
  • 3+ years of billing or accounts receivable experience, preferably in healthcare or pharmacy.
  • Knowledge of manufacturer chargeback processes and contract pricing.
  • Proficient in Excel with strong analytical and problem‑solving skills.
  • Strong written and verbal communication abilities.
  • Associate degree in a related field or equivalent relevant experience

Nice To Haves

  • Strong preference for experience with Tungsten billing procedures.

Responsibilities

  • Submit invoices in accordance with client billing requirements.
  • Monitor invoice status and follow up on rejections, discrepancies, and delayed payments.
  • Ensure all billing documentation complies with applicable government standards.
  • Collaborate with internal teams to resolve pricing, PO matching, and contract-related issues.
  • Maintain accurate client records and financial data.
  • Perform additional responsibilities as assigned.
  • Prepare and submit manufacturer chargeback claims using contract pricing and dispensing data.
  • Reconcile chargeback submissions with manufacturer responses and payments.
  • Investigate and resolve discrepancies, denials, and short payments.
  • Maintain thorough chargeback documentation and support audits as required.
  • Track outstanding balances and conduct follow‑up with clients and manufacturer contacts.
  • Generate aging reports and provide status updates to management.
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