Client Account Specialist Intern (Hybrid)

The Bancorp Bank, N.A. • Sioux Falls, SD

10d • Hybrid

About The Position

Work Arrangement: After the initial training period, this is a hybrid role, working onsite in our Sioux Falls, SD office. The Bancorp’s Internship program is designed to provide students with a meaningful and challenging hands-on learning experience as well as an inside look into a career in the financial services industry. Interns are immersed into our culture and will work on actual projects within their assigned business line or control function to expand their knowledge and complement their education with real-world job experience.. For over 20 years, The Bancorp has been providing nonbank companies with the people, processes, and banking technology to meet their individual needs. The Bancorp’s Fintech Solutions division works with many of the most notable names in the payments industry. The Client Account Specialist Intern will work closely with members of the Client Services team within The Bancorp Fintech Solutions division. As a Client Account Specialist Intern, you will assist other Client Services team members in gathering and disseminating program-related information, routing documentation and aggregating data for reporting while providing excellent customer service. Candidates should demonstrate excellent communication skills, a willingness to collaborate with others, and the ability to problem-solve quickly in a fast-paced, energized work environment. Applicants can expect to gain invaluable experience and learn the nuances of the growing Fintech industry. With an industry-leading new facility, collaborative environment and exciting projects, The Bancorp has a great experience to offer.

Requirements

• Eligible to work for any employer in the United States for the full duration of the internship. The Bancorp will not assist in applying for visas or altering the visa status of applications.
• Enrolled full-time in an undergraduate college degree program at the rising junior level, junior or senior level standing, or enrolled in a master’s program or graduated within the past six months.
• Students must have a cumulative GPA of 3.0; this will be confirmed by the recruiter.
• Pursuing a bachelor’s or master’s degree in a relevant field of study for which the internship program is listed.
• Must be available for full-time internship.
• May not be an immediate family member of any employee of The Bancorp Bank.

Nice To Haves

• Excellent problem solving and presentation skills.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to interface with multiple, internal cross-functional areas and business partners, as well as external business partners, in the development and delivery of strategic initiatives.
• Team player, able to work effectively in a team fostered, multi-tasking environment.
• Proficient in Microsoft Office suite, e.g., Excel, PowerPoint, Word, Outlook.
• No travel required

Responsibilities

• Assists client engagement team members by gathering and entering information into internal systems.
• Works with Client Services team members to identify and execute on workflow enhancements and process improvements.
• Prioritizes and assists with multiple projects while adhering to deadlines.
• Assists with the collection of information from clients for completing due diligence and various risk reviews.
• Ensures information is received timely and proactively follows-up as needed.
• Participates in day-to-day client interactions to gain an understanding of various tasks performed.
• Leverages internal tools to maintain up-to-date client files and accurate records in designated network folders and CRM tools.
• Assists with gathering data and preparing reports and presentations for management, business lines and clients.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 501-1,000 employees