Clerk Supervisor

Maricopa County • Phoenix, AZ

11d • Hybrid

About The Position

Are you a natural leader who enjoys inspiring and mentoring others? As a Clerk Supervisor, you will direct the activities of the deeds processing team regarding transferring titles and updating ownership of real property. You will also ensure the timely and accurate processing of recorded information by guiding and directing your team with ongoing operational needs and responding to ad hoc situations. You will work closely with several other divisions and work groups within the organization in efforts to provide excellent services to Maricopa County residents. Bring your expertise and complex problem-solving skills, and collaborate with our internal and external business partners at Maricopa County! Apply today! About Us Named one of Arizona's top places to work in 2023 and 2025, the Maricopa County Assessor is dedicated to ensuring their employees feel valued and appreciated. The commitment to employing professionals and providing them with state-of-the-art tools and resources to produce fair and equitable property values shows a strong commitment to serving the citizens of Maricopa County. Fair and accurate property assessments are crucial for maintaining a just and transparent system for property taxes and public services. Come and be a part of our mission to place employee satisfaction and community service at the forefront.

Requirements

• Five years of experience in an appraisal or property-related environment, such as real estate, construction, property inspection, titling, mortgage, or government environment
• High School diploma or GED
• Post-secondary education may substitute for the minimum requirements on a year-for-year basis

Nice To Haves

• Bachelor's degree in a related field
• Supervisory or lead experience
• Experience working in an Assessor’s Office
• Experience with spreadsheets and other computer software programs
• Experience managing multiple projects simultaneously and directing resources as needed

Responsibilities

• Ensure the timely and accurate processing of deeds by creating an effective workflow, ensuring the appropriate staffing levels, and communicating the productivity levels or delays with other members of leadership
• Create a motivated, increasingly capable team by fostering a positive culture. Become familiar with team dynamics, their skills, knowledge, and abilities, and mentor and lead the team to be conducive to and intuitive for their workflows. Ensure the appropriate training of their tasks and cross-training that will contribute to succession planning and an agile work environment
• Contribute to the organization's changes that demonstrate effective and positive changes by collaborating with the team, communicating, and following through on process improvements, documenting workflows and process changes, and engaging other divisions to ensure processes are in sync with the rest of the organization
• Ensure customer focus and quality assurance by collaborating with other divisions, attending staff meetings, and participating in process improvement discussions
• Create an effective and productive environment by establishing specific measures for the team and providing regular feedback related to performance, by acknowledging and celebrating team efforts with recognition events
• Produce a cadence of accountability by holding regular team meetings and discussing work productivity
• Ensure quality assurance of the work by frequently engaging the team and regularly reviewing the work

Benefits

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance, with a hybrid work schedule option
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center, Maricopa County Kids Club , dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees