Clerk - Receptionist

CommonSpirit Health•Arroyo Grande, CA

2d•Onsite

About The Position

As a Clerk, you will be the welcoming face and organizational hub of our clinic, ensuring a seamless and positive experience for every patient. Every day, you will expertly manage patient registration and scheduling, efficiently process patient flow, address billing inquiries, and provide essential clerical support. You'll maintain strict confidentiality, handle financial transactions securely, and remain vigilant for any patient needs, all while contributing to a smooth, on-schedule operation. To be successful in this role, you will possess exceptional organizational skills, a customer-centric approach, meticulous attention to detail, and a proactive ability to manage a fast-paced environment while upholding the highest standards of confidentiality and efficiency. Demonstrates comprehensive knowledge of third-party payor (HMO, PPO, EPO, government programs, etc.). Obtains required authorizations for all exams upon scheduling and/or registering. Processes TARs when necessary. Enters the correct order under the order entry module. Ensures that all orders have correlating diagnoses and notifies the technologists of phone report exams and STAT cases. Accepts payments and sets up payment arrangement contracts. Processes all subpoenas and requests from insurance companies, attorneys and attorney services. Ensures processing fee and patient authorization has been obtained. Gather adequate information for the process to release diagnostic images and reports Separates and distributes daily schedules and reports in order of priority, facilitating patient care.

Requirements

Completion of a medical terminology class or equivalent work experience

Nice To Haves

Previous clerical experience in a medical setting, including telephone and typing skills, or
Other medical billing experience

Responsibilities

Manage patient registration and scheduling
Efficiently process patient flow
Address billing inquiries
Provide essential clerical support
Maintain strict confidentiality
Handle financial transactions securely
Remain vigilant for any patient needs
Demonstrates comprehensive knowledge of third-party payor (HMO, PPO, EPO, government programs, etc.)
Obtains required authorizations for all exams upon scheduling and/or registering
Processes TARs when necessary
Enters the correct order under the order entry module
Ensures that all orders have correlating diagnoses and notifies the technologists of phone report exams and STAT cases
Accepts payments and sets up payment arrangement contracts
Processes all subpoenas and requests from insurance companies, attorneys and attorney services
Ensures processing fee and patient authorization has been obtained
Gather adequate information for the process to release diagnostic images and reports
Separates and distributes daily schedules and reports in order of priority, facilitating patient care