CLERICAL SUPPORT

State of Illinois•Champaign, IL

3d•Onsite

About The Position

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as an Office Associate. Under direction, this position will perform complex, specialized clerical services for Clinical Services. The position will answer phones, greet visitors, maintain files, and perform general clerical functions. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department's operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Requirements

Requires knowledge, skill, and mental development equivalent to completion of high school.
Requires 2 years of office experience.
Requires ability to keyboard accurately at 45 wpm.
Requires ability to pass a background check and self-disclosure of criminal history.

Responsibilities

Serves as Office Clerical Support
Answers incoming phone calls and greets visitors.
Establishes and maintains case files.
Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature.
Orients professional and other clerical staff regarding Departmental rules and office procedures.
Serves as timekeeper for the unit.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Benefits

A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)